Megan Cook

The opposite of play isn't work — it's fear. And I realized that's what I was seeing in my team. That's why the ideas were getting more incremental.

We call it Fight Club. 30 minutes every week — just me, my engineering lead, and my design lead. We go in knowing there will be conflict. Having a scheduled slot means you're in the right mindset to solve hard problems early, before they become big ones.